Name: NDIS Provider Core Library
Brand: Chapter & Clause
Price: 599.00 AUD
Availability: InStock

NDIS Provider Core Library cover, Chapter & Clause NDIS library, 2026 edition

$599.00

230 documents across 19 operational areas. Instant download. Yours to edit and rebrand.

Who it is for: registered and registering NDIS providers who need the full core framework in one place. Add the High Intensity, Behaviour Support or SIL modules if those supports are in your scope.

Highlights

Governance, quality and compliance (30): from the Corporate Governance and Accountability Policy to the Internal Audit Schedule, Continuous Improvement Register and NDIS Audit Preparation Checklist.
Participants and service delivery (49): intake, service agreement, support plan, progress notes, consent, review and exit templates, the Participant Handbook, and the rights, advocacy and Code of Conduct set.
Incidents and complaints (19): incident management and the reportable incidents process, incident and complaints registers, notification and feedback forms.
Workforce (37): 33 HR templates from position description to exit interview, plus the four worker screening documents.
Clinical and health (26): 14 medication management templates built around the six rights, and 12 health monitoring charts.
Safety and environment (26): WHS, lone worker, home visit and falls policies, emergency management and PEEP templates, infection control and mealtime safety.
Four Core Module self-assessment checklists and the Master Document Register.

What is included

230 editable Word documents across 19 areas.

Area	Documents
Governance, risk and compliance Corporate Governance and Accountability Policy, Quality Management and Continuous Improvement Policy, Document Control policy and 27 more	30
Participant rights and safeguarding Participant Rights and Responsibilities Policy, Decision Making, Choice and Supported Decision-Making policy, Individual Values, Beliefs and Cultural Needs Policy and 14 more	17
Service delivery and participant records Service Access Intake and Eligibility policy, Service Agreement policy, Individual Support Planning policy and 29 more	32
Incidents and reportable incidents Incident Management policy, Notifiable Incidents and Mandatory Reporting Policy, Guardian and Representative Incident Notification Policy and 11 more	14
Complaints and feedback Complaints Management Policy, Participant Feedback and Complaints Procedure, Internal Grievance Procedure and 2 more	5
Work health and safety Workplace Health and Safety Policy, Lone Worker policy, Home Visit Safety policy and 10 more	13
Emergency and disaster management Emergency Management and Response Policy, PEEP policy, Site Emergency Plan and 3 more	6
Workforce and HR Workforce Management Policy, Staff Induction policy, Code of Conduct and 30 more	33
Worker screening Worker Screening policy, Worker Screening Register, Worker Screening Declaration Form and 1 more	4
Medication management Medication Management policy, Medication Management Plan, Medication Administration Record and 11 more	14
Health monitoring and records Health Records Management Policy, Body Scan Chart, Bowel Motion Recording Chart and 9 more	12
Infection control and mealtime safety Infection Prevention and Control Policy, Hand Hygiene Procedure, Clinical Waste Management Policy and 4 more	7
Safeguarding and restrictive practices Safeguarding and Restrictive Practices Policy, Positive Behaviour Support policy, Restrictive Practices policy and 2 more	5
Privacy, information security and consent Privacy and Confidentiality Policy, Privacy Consent and Collection Notice, Data Breach Response Policy and 4 more	7
Financial management and claiming Financial Management Policy, NDIS Participant Expense and Receipt Register, NDIS Pricing and Claims Guide and 5 more	8
Transport, assets and participant property Transport policy, Asset and Equipment Register, Participant Transport Guidelines and 4 more	7
Business administration Business Administration Policy, Master Document Register, Self-Care and Mental Well-Being Guide for Support Workers and 2 more	5
Mealtime management and nutrition Food Diary Form, Mealtime Food Safety Audit Checklist, Nutrition Assessment and 2 more	5
Supported independent living Supported Independent Living policy, Supported Independent Living Service Agreement, SIL Property Inspection Checklist and 3 more	6

See every document by name

Governance, risk and compliance

CORE-01-01 Corporate Governance and Accountability Policy
CORE-01-02 Quality Management and Continuous Improvement Policy
CORE-01-03 Document Control Policy and Procedure
CORE-01-04 Risk Management Policy and Procedure
CORE-01-05 Business Continuity Plan
CORE-01-06 Record Keeping and Documentation Policy
CORE-01-07 Compliance Policy and Procedure
CORE-01-08 Whistleblower Policy
CORE-01-09 Conflict of Interest Policy
CORE-01-10 Succession Planning Policy
CORE-01-11 Internal Audit Schedule and Checklist
CORE-01-12 NDIS Audit Preparation Checklist
CORE-01-13 NDIS Core Standards Self-Assessment Checklist - Governance and Operations
CORE-01-14 Conflict of Interest Declaration Form
CORE-01-15 Meeting Minutes Template
CORE-01-16 Business Continuity Risk Assessment Form
CORE-01-17 Financial Delegation and Authorisation Policy
CORE-01-18 Fire Safety Compliance Policy
CORE-01-19 Organisational Culture and Leadership Development Policy
CORE-01-20 Partnership and Stakeholder Engagement Policy
CORE-01-21 Procurement Policy
CORE-01-22 Quality Assurance and Audit Guidelines
CORE-01-23 End-of-Year Compliance Summary
CORE-01-24 Debtor Management Policy
CORE-01-25 Continuous Improvement Register
CORE-01-26 Record Retention and Disposal Schedule
CORE-01-27 Organisational Chart Template
CORE-01-28 Continuity of Supports Policy
CORE-01-36 NDIS Fraud Control Policy
CORE-01-37 NDIS Commission Contact and Regulatory Response Protocol

Participant rights and safeguarding

CORE-02-01 Participant Rights and Responsibilities Policy
CORE-02-02 Decision Making, Choice and Supported Decision-Making Policy and Procedure
CORE-02-03 Individual Values, Beliefs and Cultural Needs Policy
CORE-02-04 Privacy and Dignity Policy and Procedure
CORE-02-05 VANED Policy and Procedure
CORE-02-06 Participant Advocacy Policy and Procedure
CORE-02-07 Duty of Care and Dignity of Risk Policy and Procedure
CORE-02-08 Code of Conduct Policy and Procedure
CORE-02-09 Anti-Discrimination and Equal Opportunity Policy
CORE-02-10 Professional and Participant Boundaries Policy
CORE-02-11 NDIS Core Standards Self-Assessment Checklist - Rights and Responsibilities
CORE-02-12 Code of Conduct Worker Declaration Form
CORE-02-13 Participant Advocacy Request Form
CORE-02-14 First Nations and CALD Cultural Engagement Procedure
CORE-02-15 Accessible Participant Rights Summary
CORE-02-16 Cultural Safety Framework
CORE-02-17 Supported Decision-Making Register

Service delivery and participant records

CORE-03-01 Service Access Intake and Eligibility Policy and Procedure
CORE-03-02 Service Agreement Policy and Procedure
CORE-03-03 Individual Support Planning Policy and Procedure
CORE-03-04 Responsive Support Delivery Policy and Procedure
CORE-03-05 Transition and Exit Policy and Procedure
CORE-03-06 Progress Notes and Case Documentation Policy
CORE-03-07 Participant Intake Form
CORE-03-08 Service Agreement Template
CORE-03-09 Individual Support Plan Template
CORE-03-10 Progress Notes Template
CORE-03-11 NDIS Core Standards Self-Assessment Checklist - Provision of Supports
CORE-03-12 Participant Consent Form
CORE-03-13 Participant Review Form
CORE-03-14 Service Exit and Transition Form
CORE-03-15 Participant Referral Form
CORE-03-16 Participant File Audit Checklist
CORE-03-17 Home Safety Checklist
CORE-03-18 Individual Participant Risk Assessment
CORE-03-19 Participant Handbook
CORE-03-20 Manual Handling Plan
CORE-03-21 Individual Emergency Plan
CORE-03-22 Attendance and Activity Log
CORE-03-23 Participant Health and Wellbeing Policy and Procedure
CORE-03-24 Fluid Intake Recording Sheet
CORE-03-25 NDIS Plan Review Process Guide
CORE-03-26 Onboarding Checklist for New Participants
CORE-03-27 Technology-Assisted Care Policy
CORE-03-28 PACE Approach and Planning Reform Guide
CORE-03-29 Participant Annual Review Summary
CORE-03-30 Shift Handover and Communication Log
CORE-03-31 Personal Care and Daily Living Checklist
CORE-03-32 Support Coordination Record of Service

Incidents and reportable incidents

CORE-04-01 Incident Management Policy and Procedure
CORE-04-02 Notifiable Incidents and Mandatory Reporting Policy
CORE-04-03 Guardian and Representative Incident Notification Policy
CORE-04-04 Participant Death and Critical Incident Management Policy
CORE-04-05 First Aid Policy and Incident Reporting Procedures
CORE-04-06 Behavioural Incident Review Procedure
CORE-04-07 NDIS Reportable Incidents Process Guide
CORE-04-08 Emergency and Incident Response Guide
CORE-04-09 Incident Report Form
CORE-04-10 NDIS Reportable Incident Notification Form
CORE-04-11 Guardian Incident Notification Record
CORE-04-12 Incident Root Cause Analysis Tool
CORE-04-13 Incident Register
CORE-04-14 Reportable Conduct Scheme Policy and Procedure

Complaints and feedback

CORE-05-01 Complaints Management Policy
CORE-05-02 Participant Feedback and Complaints Procedure
CORE-05-03 Internal Grievance Procedure
CORE-05-04 Complaints Register
CORE-05-05 Feedback and Complaint Form

Work health and safety

CORE-06-01 Workplace Health and Safety Policy
CORE-06-02 Lone Worker Policy and Procedure
CORE-06-03 Home Visit Safety Policy and Procedure
CORE-06-04 Missed Visit and Welfare Check Policy
CORE-06-05 Managing the Risk of Falls Policy
CORE-06-06 Food Safety Management Procedures
CORE-06-07 Home Visit Risk Assessment Tool
CORE-06-08 Participant Risk Assessment Template
CORE-06-09 Community Safety Checklist
CORE-06-10 NDIS Core Standards Self-Assessment Checklist - Support Environment
CORE-06-11 Medical Emergency Protocol Template
CORE-06-12 Psychosocial Hazards and Psychological Safety Policy
CORE-06-13 WHS Hazard and Near-Miss Report Form

Emergency and disaster management

CORE-07-01 Emergency Management and Response Policy
CORE-07-02 PEEP Policy and Procedure
CORE-07-03 Site Emergency Plan
CORE-07-04 PEEP Template
CORE-07-05 Emergency Medical Consent Form
CORE-07-06 Emergency Drill and Plan Testing Record

Workforce and HR

CORE-08-01 Workforce Management Policy
CORE-08-02 Staff Induction Policy and Procedure
CORE-08-03 Code of Conduct
CORE-08-04 Performance Management Policy and Procedure
CORE-08-05 Leave Management Policy
CORE-08-06 Grievance and Dispute Resolution Policy and Procedure
CORE-08-07 Disciplinary and Termination Policy and Procedure
CORE-08-08 Staff Induction Checklist
CORE-08-09 Position Description Template
CORE-08-10 Performance Review Form
CORE-08-11 Staff Grievance Form
CORE-08-12 Exit Interview Form
CORE-08-13 Drugs Alcohol Tobacco and Vaping Policy
CORE-08-14 Equal Employment Opportunity Policy
CORE-08-15 Payroll and Timekeeping Policy
CORE-08-16 Management of Non-Work Related Injury or Illness Policy
CORE-08-17 Employment Agreement Template
CORE-08-18 Staff Timesheet
CORE-08-19 Training Register and Plan
CORE-08-20 Sub-Contractor Agreement Template
CORE-08-21 Letter of Offer Template (Casual)
CORE-08-22 Reference Checking Template
CORE-08-23 Work from Home Policy
CORE-08-24 Work from Home Application Form
CORE-08-25 Workplace Harassment and Anti-Bullying Policy
CORE-08-26 Performance Improvement Plan Policy and Procedure
CORE-08-27 Supervision and Performance Management Policy
CORE-08-28 Employee Welcome Pack Template
CORE-08-29 Participant Welcome Pack Template
CORE-08-30 Support Worker KPI Framework
CORE-08-31 Workforce Planning and Recruitment Policy
CORE-08-32 Secondary Employment Declaration Form
CORE-08-33 Interview and Candidate Assessment Form

Worker screening

CORE-09-01 Worker Screening Policy and Procedure
CORE-09-02 Worker Screening Register
CORE-09-03 Worker Screening Declaration Form
CORE-09-04 Key Personnel Register

Medication management

CORE-10-01 Medication Management Policy and Procedure
CORE-10-02 Medication Management Plan
CORE-10-03 Medication Administration Record
CORE-10-04 Medication Error Report
CORE-10-05 Administration of Medication Procedure
CORE-10-06 Medication Administration Chart
CORE-10-07 Medication Consent Form
CORE-10-08 Medication Incident Form
CORE-10-09 Medication Audit Checklist
CORE-10-10 PRN Medication Care Plan
CORE-10-11 Self-Administration of Medication Assessment Tool
CORE-10-12 Medication Storage Key Register
CORE-10-13 Medication Risk Identification Checklist
CORE-10-14 Controlled Drug (Schedule 8) Register

Health monitoring and records

CORE-11-01 Health Records Management Policy
CORE-11-02 Body Scan Chart
CORE-11-03 Bowel Motion Recording Chart
CORE-11-04 Weight Management Recording Chart
CORE-11-05 Wound Care Recording Chart
CORE-11-06 Blood Glucose (BGL) Recording Chart
CORE-11-07 Vital Signs Observation Chart
CORE-11-08 Continence Recording Chart
CORE-11-09 Repositioning and Pressure Care Chart
CORE-11-10 Sleep Recording Chart
CORE-11-11 Stoma and Ostomy Output Recording Chart
CORE-11-12 Seizure Observation Chart

Infection control and mealtime safety

CORE-12-01 Infection Prevention and Control Policy
CORE-12-02 Hand Hygiene Procedure
CORE-12-03 Clinical Waste Management Policy
CORE-12-04 Routine Disinfecting and Cleaning Procedure
CORE-12-05 Mealtime Management and Dysphagia Policy
CORE-12-06 Mealtime Management Plan Template
CORE-12-07 PPE Policy and Procedure

Safeguarding and restrictive practices

CORE-13-01 Safeguarding and Restrictive Practices Policy
CORE-13-02 Positive Behaviour Support Policy and Procedure
CORE-13-03 Restrictive Practices Policy and Procedure
CORE-13-04 Conflict Management Plan
CORE-13-05 Restrictive Practices Reporting Form

Privacy, information security and consent

CORE-14-01 Privacy and Confidentiality Policy
CORE-14-02 Privacy Consent and Collection Notice
CORE-14-03 Data Breach Response Policy
CORE-14-04 IT Security and Acceptable Use Policy
CORE-14-05 Consent to Share Information Form
CORE-14-06 Photo and Media Consent Form
CORE-14-07 Transport Consent Form

Financial management and claiming

CORE-15-01 Financial Management Policy
CORE-15-02 NDIS Participant Expense and Receipt Register
CORE-15-03 NDIS Pricing and Claims Guide
CORE-15-04 Service Fees Policy and Procedure
CORE-15-05 Rate Card and Price List Template
CORE-15-06 Invoice and Payment Register
CORE-15-07 Participant Money Handling Procedure
CORE-15-08 Petty Cash and Participant Money Record

Transport, assets and participant property

CORE-16-01 Transport Policy and Procedure
CORE-16-02 Asset and Equipment Register
CORE-16-03 Participant Transport Guidelines
CORE-16-04 Personal Belongings Register for Short Term Respite (STR)
CORE-16-05 Travel Costs Policy
CORE-16-06 Vehicle Safety Checklist
CORE-16-07 Vehicle Use and Mileage Log

Business administration

CORE-17-01 Business Administration Policy
CORE-17-02 Master Document Register
CORE-17-03 Self-Care and Mental Well-Being Guide for Support Workers
CORE-17-04 Hazardous Substances Register
CORE-17-05 Weekly Cleaning Schedule

Mealtime management and nutrition

MEAL-01 Food Diary Form
MEAL-02 Mealtime Food Safety Audit Checklist
MEAL-03 Nutrition Assessment
MEAL-04 Nutrition and Swallowing Risk Checklist
MEAL-05 Mealtime Management Log

Supported independent living

SIL-01 Supported Independent Living Policy and Procedure
SIL-02 Supported Independent Living Service Agreement
SIL-03 SIL Property Inspection Checklist
SIL-04 SIL-SDA Working Agreement
SIL-05 Participant Matching and Compatibility Profile
SIL-06 SIL Schedule of Supports and Typical Week

Bought the wrong pack? Contact us within 30 days and we will credit what you paid towards the correct one. You pay only the difference. This is in addition to your rights under the Australian Consumer Law.

How the NDIS library is built
Every document is structured around the NDIS Practice Standards and shows the module it belongs to on its cover. One format and one placeholder set run across all 357 documents, so you personalise once and everything matches.

Delivering SIL? Registered SIL providers are also assessed against the supported independent living supplementary module (Module 5A). The SIL Supplementary Module covers it and cross-references this library throughout.

Delivery

Files download straight away from your account as editable Word documents, listed by document ID, with a placeholder legend and a personalisation guide. Replace the placeholder fields with your own details, drop your logo into the marked zone, and they are yours to use in one business.

Currency

These are the 2026 edition of the NDIS library, redesigned and updated in July 2026. Every document carries a version and review date, so you can always see how current your copy is. Every change we make is listed in the document change log.

This is a one-time purchase of the documents as they stand today. It does not include updates for later changes in the law or official guidance; corrections of errors are free. When NDIS rules or Commission guidance change we amend the affected documents, and those new versions go to anyone holding a current currency membership. The membership is for pack owners: join within 30 days of buying a pack and the first month is free, then $29.99 a month; otherwise it is $89.97 a quarter (prices effective 01/10/2026). You can cancel at any time. Cancelling never takes anything away from you.

Licence

One business. Edit them, rebrand them, print them, store them in your own systems, and give them to your own workers, contractors and participants. You may not resell, sublicense or supply them to another business. Full terms.

These are editable templates and general information, not legal, clinical or financial advice. They require customisation to your service and implementation in your practice: documents on their own are not evidence of compliance. Using them does not guarantee registration, audit success or compliance with any obligation.

NDIS Provider Core Library

Highlights

What is included

Delivery

Currency

Licence

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